If you are not entirely satisfied with your purchase, we’re here to help with returns for a full refund. Refunds will be credited to the original form of payment. The following rules apply:
- Only products purchased on Maepsy.com may be returned for a refund.
- Customers are responsible for their return shipping costs.
- Returns are accepted within 30 days of receipt.
- Returned merchandise should be in the same condition as when you received it, undamaged, saleable, and in its original packaging.
- Maepsy reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition. Refused return items will be sent back to you at your expense.
- Please note that the refund is calculated based on the merchandise value only (shipping fees are not credited).
Please allow 10 to 14 days for processing your return.